Data requested on the website and purpose of treatment
• Name, surnames and email in the contact forms: to make any direct contact with THE WEBSITE MANAGER, whether to raise questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request.
• Name and email: to be able to make comments on the website’s blog. • Name, surnames, address, telephone, email, tax identification number: this information will be requested at the time of payment of the service, for the purpose of processing everything related to the client.
• Name, telephone and email for newsletter: with the express and voluntary consent of the owner of the data, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where advertising, promotions and other information will be reported. of the services and/or products offered by THE WEBSITE MANAGER
• Email: the email will be requested in order to access the client area, according to the data provided when creating the account. If the user is under 16 years of age, they must have the authorization of their parents or legal guardians to deliver their personal data. THE MANAGER OF THE WEBSITE has no way of effectively verifying the age of the users, so it is exempt from any responsibility if the user does not comply with what is indicated here.
THE MANAGER OF THE WEBSITE will at all times ensure that the use given to the website, its contents, and the processing of the user’s personal data, are carried out in the most correct way. For this, the user can always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, all in faithful compliance with the guidelines of the laws that govern the matter, by writing to info@www.canyoningalbania.com.
At no time will THE WEBSITE MANAGER share the data it possesses with third parties. In case of doing it to comply with the services contracted by a participant, send the newsletter, comply with legal requirements or for the administration of the website, the due confidentiality agreements will be provided between the parties.
The links to third parties that can be found on the website have privacy policies outside THE WEBSITE MANAGER. Access to these sites must be the responsibility of the user, being her responsibility to know them and her decision to accept them or not.
FORMS
The website has 4 types of forms:
Contact: the user, client or participant will be able to find forms that will facilitate communication with THE WEBSITE MANAGER, to raise questions, comments, request a quote, reserve any of the services offered on the website or demand any right they have. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request. This treatment will be considered legitimate as it is part of a pre-contractual procedure. The server of the website and the email of THE WEBSITE MANAGER will be in charge of the treatment.
Advertising: users, buyers or participants will be asked for their express and voluntary consent to deliver to THE MANAGER OF THE WEBSITE, the minimum data necessary to send advertising and commercial information related to the services and/or products offered by THE MANAGER OF THE SITE WEB, so that it is added to an automated email marketing file managed by the person in charge of the treatment indicated below. The processing of personal data found in this section has been done with the consent of the data owner.
For comments on the blog: in order to avoid spam, inappropriate messages, and to carry out a correct follow-up, the user will be asked for their name, email and website to identify them in the comments they wish to make on the blog entries. This data will be visible to other users of the website. If you do not want the data to be visible to other people, you must contact THE WEBSITE MANAGER at info@www.canyoningalbania.com.
The server of the website will be in charge of the treatment and that will be carried out with the consent of the owner of the data.
To process the service request: users, clients or participants will be asked for their data so that THE WEBSITE MANAGER can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website server.
IN CHARGE OF THE TREATMENT
THE MANAGER OF THE WEBSITE needs the support of third parties to adequately offer its services and products, with which it celebrates the due confidentiality agreements and verifies compliance with the regulations on the protection of personal data. The data provided to these third parties may not be used for other purposes not authorized by the owner of the data. In compliance with the principles of information and transparency, it is made known that these third parties are:
• Mailchimp: used to automate commercial information bulletins and send advertisements for the products and/or services offered on the website to the email address of the data subject. Service provided by the company The Rocket Science Group LLC, located in the United States of America. It has a security agreement called Privacy Shield, in accordance with the requirements of the European Committee for Data Protection, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information about your privacy policy you can go to https://mailchimp.com/legal/privacy/
• Asana: Application used to organize and manage work activities. This service is provided by the company Asana, Inc., which is located at 1550 Bryant Street, Suite 200, San Francisco, CA 94103 and can be contacted at privacy@asana.com. If you wish to obtain more information about its privacy policy, you can consult: https://asana.com/terms
• Active campaign: Used for email marketing and customer management. This service will be provided by the company ActiveCampaign, LLC, whose office is located in the city of Chicago, USA. They have subscribed to the Privacy Shield which can be verified at this link https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&s
tattoo=Active. You can see more information about privacy policy here at https://www.activecampaign.com/privacy-policy/
• Zapier: It is a tool used to automate tasks. The company, Zapier Inc., is located at Zapier, Inc., 548 Market St. # 62411, San Francisco, CA 94104 – 5401 and can be reached at contact@zapier.com. Their privacy policy can be seen at the link https://zapier.com/privacy/
• Google: Tool used. This service is provided by the company Google LLC, located in Mountain View, California, United States of America, has the EU-US Privacy Shield subscription. which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy
• Lead Pages: Tool used to create websites, landing pages and pop-up windows, among others. This service is provided by the company Avenue 81, Inc., which is located at 107 Cheapside, London and can be contacted via email legal@ave81.com. Their privacy policy can be seen at the link https://www.leadpages.net/privacy
• Apple: Tool used to put it here so you can use it. This service is provided by the company Apple Inc., which can be contacted through the link https://www.apple.com/la/contact/ and whose privacy policy can be seen at https://www.apple.com /legal/privacy/en-ww/
• Siteground: Provides the web hosting service through the company SiteGround Spain SL. Its European headquarters is located in Spain, C / Serrano 1, º 28001 Madrid and its privacy policy can be seen at https://www.siteground.com/privacy.htm
• Calendly: Tool used to schedule meetings, the company is located at 1315 Peachtree St NE, Atlanta, GA 30309, can be contacted via email at support@calendly.com. It has the EU-US Privacy Shield subscription. and Swiss-US Privacy Shield, which can be viewed at https://calendly.com/pages/privacy and its privacy policy can be viewed at https://calendly.com/pages/privacy
• Typeform: Tool used to create online forms and online surveys. This service is provided by the company Typeform SL: which is located at Carrer Bac de Roda, 163, local, 08018 – Barcelona (Spain). They can be contacted via email support@typeform.com and their privacy policy can be viewed at https://admin.typeform.com/to/yFvrNI/
• Facebook Pixel: analysis tool for advertising, used to know the actions of the data holders on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. If you are outside the United States of America or Canada, the data control entity responsible for the information is
Facebook Ireland Ltd., which is located at 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. It is certified under the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as evidenced at https://www.privacyshield. gov/participant?id=a2zt0000000GnywAAC&status=Active. For more information about the privacy policy, go to https://www.facebook.com/privacy/explanation
• Google Analytics: Web analytics service, to see the statistics of the use of the website, This service is in charge of the company Google LLC, located in Mountain View, California, United States of America, is a member of the EU-US Privacy Shield. which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy
• Zoom: tool used for videoconferences. This service is provided by the company Zoom Video Communications, Inc., located in San Jose, California, United States of America, has the EU-US Privacy Shield subscription. which can be consulted at https://www.privacyshield.gov/participant?id=a2zt0000000TNkCAAW&status=Active. If you wish to obtain more information about its privacy policy, you can consult: https://zoom.us/privacy
• Evernote: tool to better manage the services offered. Service offered by Evernote Corporation, located in the United States of America, who has subscribed to the privacy shield as evidenced at https://www.privacyshield.gov/participant?id=a2zt0000000PCFCAA4&status=Active, an agreement signed between EU – ES approved by the European Committee for Data Protection. For more information about its privacy policy, visit https://evernote.com/intl/es/privacy/policy
• Skype: tool used for videoconferences. This service is in charge of the company Microsoft Corporation, located in Redmond, Washington, United States of America, has the subscription of the Privacy Shield between the EU – USA, which can be consulted at https://www. privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active. If you wish to obtain more information about its privacy policy, you can consult: https://privacy.microsoft.com/es-mx/privacystatement
• Coda.io: Tool used for editing documents, this service is provided by the company Coda, which is located at 444 Castro St, Suite 1200, Mountain View, CA 94041. It can be contacted via email help @coda.io and its privacy policy can be seen at https://coda.io/trust/privacy
• Manychat: Tool used to create bots on Facebook pages, this service is provided by the company ManyChat, INC. She can be contacted via email
support@ManyChat.com and its privacy policy can be viewed at https://manychat.com/privacy.html
• PayPal (Europe) S.à r.l. et Cie, S.C.A.: company used to manage payments by debit and credit card on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information you can visit https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES
• Stripe Inc: used to manage payments by debit and credit card on the site Web. This company is located in the United States, has a security agreement called Privacy Shield, in accordance with the requirements of the European Committee for Data Protection, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&status= Activate. For more information at https://stripe.com/us/privacy
• Mailtrack: It is a tool used to send emails and verify their reading by the recipient, the company THE MAIL TRACK COMPANY, S.L., is located at calle Córcega, number 301, 2nd floor, 08008 – Barcelona (Spain) and can contact via email hi@mailtrack.io. Their privacy policy can be seen at the link https://mailtrack.io/es/privacy-policy
• Dropbox: Used for the virtual hosting of documents related to the products or services offered on the website. Service provided by Dropbox, Inc, located in California, United States. It has a security agreement called Privacy Shield, in accordance with the requirements of the European Committee for Data Protection, which can be consulted through https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0&status=Active. For more information about its privacy policy you can visit https://www.dropbox.com/privacy
• WhatsApp: Tool used for communication with users, buyers, customers and participants through the company WhatsApp Ireland Limited (for located in Europe), can be contacted through the link https://www.whatsapp.com/contact/?subject=messenger and its privacy policy can be seen at https://www.whatsapp.com/legal? eea=1#privacy-policy
In specific cases, THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, the foregoing being a better option that contributes to the performance of a certain task; if this happens, THE WEBSITE MANAGER will notify its users, clients or participants of this situation, as the case may be.
POLICIES RELATED TO THE NEWSLETTER
These policies will be understood at all times as a complementary part of the terms and conditions displayed on the website, both being equally applicable at the time of a dispute. The privacy and intellectual property policy applied will be the same as that set forth in the terms and conditions of the website.
“Newsletter” shall be understood as the digital bulletin that THE WEBSITE MANAGER carries out periodically and that it sends to its subscribers through an external email service provider, to which the user has subscribed voluntarily. THE MANAGER OF THE WEBSITE is not obliged to send the newsletter in defined periods of time, so it is totally free to do so when it deems it convenient. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions found in the footer of the newsletter.
The user must not share its content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only possible distribution channel is the one managed and/or authorized by THE WEBSITE MANAGER.
THE MANAGER OF THE WEBSITE will not be responsible for the content of third parties exposed in the newsletter, any controversy that arises must be dealt with directly with the person or company of which mention is made.
All the material that is exposed in the newsletter is protected by copyright in favor of THE WEBSITE MANAGER, and in the case of belonging to third parties, it will be understood that THE WEBSITE MANAGER has the due authorization to use it as it has been agreed with the author.
TREATMENT DURATION
In the case of personal data provided for billing and purchase of products or services, they will be kept for the legally applicable time by the platform that performs the billing. In the case of personal data provided for electronic business newsletters and comments on the blog, it will be for as long as the owner of the data wishes to remain on the subscription list, so they can unsubscribe whenever they wish. , automatically as indicated in each bulletin, or by writing to info@www.canyoningalbania.com.